Michael Heaney, PhD, MMus, B.M.E., Dip.Mus.Ed,L.T.C.L.,T.C. In 1994 the USA government ranked him a world leader in music education and granted him “Permanent Resident of Extraordinary Ability".

(See my biography page for more information).

Delivering Value-Added Library and Information Services to a Diverse Student Customer Base

Case Study describes how to a university library and information services department effectively researched the needs of both domestic and international students and then met their needs effectively

Article: Print


Article: Electronic